The chart shows that 95 % of our customers are satisfied with the cooperation, over 40 % are even very satisfied. We are very happy with that positive feedback, thank you very much!
Our customers are particularly satisfied with the product quality and the expertise of our employees. We are very pleased about this, because we focus on this fields and there we see our strengths! It’s great when our customers see it the same way. But we also recognize in which areas our customers are not yet 100 % satisfied. Of course, we will take a close look at these processes.
We also got valuable input for the future orientation of our product portfolio: feasibility studies and vacuum annealing were considered important by more than half of the respondents.